We are the only seller on Amazon who could provide customers 1-year directly warranty rather than manufacturer warranty, so if anything goes wrong during the warranty period, we will send you replacement parts free of charge, or you could return the sauna heater back to us for service.
We are striving to provide you the quality product with lowest price in the market, so please understand that we do not accept returns. However we do offer you exchange service if the product if. Please include your name, Ebay ID, address, product name and daytime telephone if you are requesting an exchange.
Please contact us first and get your RMA number before returning anything.
Please understand that shipping and handling fee is not refundable. Buyer is responsible for shipping cost incurred to ship products back to us.
Details: Please check with your electrician for local requirement compliance before purchasing.
1. Dedicate electrical box
The heater comes with a dedicated electrical box for all the big components and wirings, which make slim digital control panel become possible. The sauna heater inside the sauna heater also becomes more reliable and moisture-proof.
3. High grade Teflon coated heating elements.
Highly anti-corrosive and durable heating elements coated with Teflon. With sauna stone, you could sprinkle water onto it to increase the temperature and humidity, give you a totally different feeling!
4. High-temperature cut-off protection.
The temperature is regulated by the build-in thermostat, however if unexpected high temperature occurs, the High-Temperature protection device will cut off power supply of heater to give you maximum level of protection. You could manually reset the heater after temperature drops to normal level. The Nature sauna heater is designed to comply with local safety code and standard for US and Canada, where the protection circuit will cut off both fire wires when emergency happens.
5. Updated DIGITAL temperature sensor.
The updated digital temperature sensor does not just look better, but it also allows you to control the room temperature much accurately.
6. New Water-proof connector
Connection is more stable and reliable even under moisture environment. The heater can be easily installed at any spot with the adjustable wall-mount bracket.
8. CE and ISO9001:2008 certificated product. (Please check with your electrician about local requirement before purchasing )